Privacy Policy

Privacy Policy

Last Updated: [22, Jan, 2024]

Solar Storage Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site") or engage with our services. By accessing the Site, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

Personal Data

  • Contact Information (e.g., name, email, phone number, company) when you submit inquiries or request quotes.
  • Business Details (e.g., project requirements, energy usage data) for service customization.
  • Payment Information (if applicable, for transactions, processed via secure third-party gateways).

Non-Personal Data

  • Usage Data (e.g., IP address, browser type, pages visited) via cookies and analytics tools (Google Analytics).
  • Device Information (e.g., operating system, device type) to optimize Site performance.

2. How We Use Your Information

We use collected data to:

  • Provide, operate, and improve our energy storage solutions and services.
  • Respond to inquiries, process orders, and deliver customer support.
  • Send marketing communications (with opt-out options).
  • Analyze Site traffic and user behavior for business insights.
  • Comply with legal obligations and prevent fraud.

3. Data Sharing & Disclosure

We do not sell your personal data. Limited sharing may occur with:

  • Trusted third-party vendors (e.g., payment processors, logistics partners) for service fulfillment.
  • Legal authorities if required by law (e.g., court orders).
  • Business successors in mergers/acquisitions (with confidentiality safeguards).

4. Data Security

We implement SSL encryption, access controls, and regular security audits to protect your data. However, no digital transmission is 100% secure—you acknowledge this inherent risk.

5. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may:

  • Access, correct, or delete your personal data.
  • Opt out of marketing communications.
  • Restrict or object to data processing.
  • Request data portability.

To exercise these rights, contact us online.

6. Cookies & Tracking Technologies

We use essential, analytical, and marketing cookies (e.g., Google Ads). You can manage preferences via browser settings or our Cookie Consent Banner.

7. Third-Party Links

Our Site may link to external websites (e.g., partners, industry resources). We are not responsible for their privacy practices.

8. Policy Updates

We may revise this policy periodically. Changes will be posted here with an updated "Last Revised" date. Continued Site use constitutes acceptance.